The Challenge

Our client, a network of hospitals, struggled with fragmented patient data across multiple systems:

  • Inefficient Communication: Patients had no centralized platform to access medical records or communicate with providers.
  • Data Silos: Patient information was scattered across different systems, leading to delays in care.
  • Low Patient Engagement: Patients lacked tools to schedule appointments or view test results online.

The Solution

OJ StratTech designed and developed a patient portal with the following features:

  • Unified Data Access: Integrated the portal with the hospital's EHR system for real-time data access.
  • Self-Service Features: Enabled patients to schedule appointments, view test results, and communicate with providers.
  • Mobile-Friendly Design: Developed a responsive portal accessible on any device.
  • Security and Compliance: Ensured HIPAA compliance and implemented robust security measures.

The Results

  • Improved Patient Engagement: 60% of patients actively used the portal within the first six months.
  • Reduced Administrative Burden: Appointment scheduling time decreased by 50%.
  • Enhanced Data Accessibility: Providers could access patient records 30% faster.
  • Patient Satisfaction: Patient satisfaction scores increased by 20%.

Client Testimonial: “The patient portal has transformed how we interact with our patients. It's streamlined our workflows and improved patient satisfaction significantly.”