The Challenge
Our client, a network of hospitals, struggled with fragmented patient data across multiple systems:
- Inefficient Communication: Patients had no centralized platform to access medical records or communicate with providers.
- Data Silos: Patient information was scattered across different systems, leading to delays in care.
- Low Patient Engagement: Patients lacked tools to schedule appointments or view test results online.
The Solution
OJ StratTech designed and developed a patient portal with the following features:
- Unified Data Access: Integrated the portal with the hospital's EHR system for real-time data access.
- Self-Service Features: Enabled patients to schedule appointments, view test results, and communicate with providers.
- Mobile-Friendly Design: Developed a responsive portal accessible on any device.
- Security and Compliance: Ensured HIPAA compliance and implemented robust security measures.
The Results
- Improved Patient Engagement: 60% of patients actively used the portal within the first six months.
- Reduced Administrative Burden: Appointment scheduling time decreased by 50%.
- Enhanced Data Accessibility: Providers could access patient records 30% faster.
- Patient Satisfaction: Patient satisfaction scores increased by 20%.
Client Testimonial: “The patient portal has transformed how we interact with our patients. It's streamlined our workflows and improved patient satisfaction significantly.â€